We know that some people have been seeing more errors (i.e. "strange magicks" and "excess traffic") in Kingdoms of Camelot lately. We want you to know that we're doing everything we can to diagnose and fix these errors as quickly as possible. There are two main causes for these errors: 1) the scalability of our game and 2) an increased number of people using tools to automate marches.

Scalability

In terms of scalability, Camelot has grown a lot lately, thanks to our loyal players and awesome community. The main challenge for us is making sure the game can support all of this growth. In order to do this, we need to refactor some of our existing code. Errors like "strange magicks" and "excess traffic" are tricky for us because they can happen to different users at different times for different reasons. They're not the result of a simple "bug," nor are they the result of server load (we make sure we have more than enough hardware (i.e. servers) to support all of our users). So it will take time for us to diagnose and treat the different cases where these errors can occur. As soon as we find a clear case, we'll release a fix for it.* We do have a couple of fixes coming soon, one this week and one next week.

Automation tools

Some of the increased traffic we're seeing lately is coming from people using automation tools to send out marches. These tools allow players to send out many more marches than "humanly" possible, causing the game to overload and produce errors. We can see clearly that the domains with the most automation are having the most issues and that some of the people complaining about errors are automators themselves.

Automation tools are expressly prohibited by the terms of the Kabam Terms of Service (section 6.16). Using these tools is cheating--it provides an unfair advantage over other players. We will be making some changes in the game to discourage automation. In the meantime, you can help the performance of Camelot by not using these tools. In addition, please let your fellow players know that their use of automation tools is hurting the game experience for everyone else.

We're committed to keeping Kingdoms of Camelot the best strategy game on Facebook. Please continue providing your feedback on our forums and fan page and we'll keep you update to date.

Thanks,
The Kingdoms of Camelot Team